Frequently Asked Questions
Everything you need to know about comfort and style.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. Our underwear is designed with high elasticity to accommodate various body shapes, but if you are between sizes, we suggest sizing up for a more relaxed fit.
What is your return and exchange policy?
We offer a 30-day Happiness Guarantee. If you are not satisfied with your first pair, you can exchange it for a different size or receive a full refund, no questions asked. Subsequent orders must be unworn and in original packaging to be eligible for return.
How long does shipping take?
Standard shipping within the United States typically takes 3-7 business days. International shipping times vary by location but generally range from 10-21 business days. You will receive a tracking number via email once your order ships.
What materials are used in Woxer products?
Our signature fabric is made from Lenzing Modal, a sustainable material derived from beech trees. It is twice as soft as cotton, highly breathable, and moisture-wicking to keep you comfortable all day long.
How should I care for my Woxer underwear?
To maintain the quality and softness of the fabric, we recommend machine washing cold with like colors on a gentle cycle. Tumble dry on low heat or air dry for the best results. Avoid using bleach or ironing.
Do you offer a subscription service?
Yes! You can join our membership program to save up to 30% on every order. You can choose your favorite styles, set your delivery frequency, and skip or cancel at any time through your account dashboard.